About us

Paxel empowers receivers to have more control in their delivery

Who Are We

We are a tech-based delivery company committed to solving last-mile challenges in Indonesia and the region.

We are inspired by the urban, passionate and socially conscious generation who become the mindset of our design innovation. This is why we focus on delivering a customer-driven experience that allows convenience and control. At Paxel, we make sure that what you want is ready when you want it and everything you need is just a click away.

What We Strive For

Paxel is a lifestyle. We live in today’s socially connected community and strive to make your delivery experience a delight every time. From on-demand app to offline locker network, we aim to enable access and transparency across our service points.

We are committed to empower and build the prosperity of local communities throughout the nation. We believe in facilitating movement across these aspects, from innovation, experience to people’s empowerment. More importantly, we believe in the power of initiative and strive to Make The First Move.

Growing and partnering

We connect people with other people through facilitating movement. We love what we do because we love working with the people around us. And to come to work each day, fulfilled, as we serve our members and customers is a rich reward in itself. Our culture unites us as colleagues and it is the very life blood of Paxel.

Together, we are passionate about making a difference. You can identify us running around town in purple and yellow. Our people, Paxmen and women are called to be innovative, pro-active, caring, courageous and humble. If any of this sounds appealing to you, we encourage you to consider joining us for this journey.

Our Service Values I am Proud to be a Paxman. I “Make the First Move” by:

01

First to serve one another.

Treating fellow colleagues with utmost respect and care. Helping all Paxel family to become successful by learning, growing and overcoming difficulties.

02

First to contribute in creating pride and a joyful Paxel family.

All colleagues need to be involved in the planning of the work that affects them.

03

First to serve our community.

Continually looking for opportunities to innovate and create an impactful Paxel experience.

04

First to recognize customers.

To approach customers nearby, greet them with a smile and offer assistance.

05

First to lead and provide solution to a problem.

To break away from regular duties to resolve a customer’s problem or special request through actions, rather than providing them a lengthy explanation.

Our Service Values I am Proud to be a Paxman. I “Make the First Move” by:

01

First to serve one another.

Treating fellow colleagues with utmost respect and care. Helping all Paxel family to become successful by learning, growing and overcoming difficulties.

02

First to contribute in creating pride and a joyful Paxel family.

All colleagues need to be involved in the planning of the work that affects them.

03

First to serve our community.

Continually looking for opportunities to innovate and create an impactful Paxel experience.

04

First to recognize customers.

To approach customers nearby, greet them with a smile and offer assistance.

05

First to lead and provide solution to a problem.

To break away from regular duties to resolve a customer’s problem or special request through actions, rather than providing them a lengthy explanation.